Operations Management: Creating a Blueprint for Your Start-Up

Operations Plan: A Blueprint for Running Your Business

Operations management is a key component of almost every business plan. It's a blueprint for running your business, and help you anticipate and plan for contingencies.

Consider the “4 M’s”

Operations management can be broken doen into the 4 M’s, each with its own subcomponents:

  • Money: budget, cash flow, financial systems, point-of-sale systems, banking, taxes, and audit
  • Methods: policies and procedures
  • Machines: equipment, property, leases, insurance, repair and maintenance, and capital replacement
  • Manpower: human resources, whether employees or contractors

The operations plan for your business affects all aspects of planning and running your business, from time management to budgeting. The following components should be considered when developing your operations plan.

Small Business BC offers a multitude of services to assist you with starting and managing your business.

Keep Your Operations Running Smoothly

Manage the 4 M’s. Ensure you have enough resources in all four areas—money, methods, machines, and manpower—to implement your operations plan. You may need to secure additional funding, hire or contract help, adopt new methods, or add equipment to get the job done.

Budget for contingencies. Don’t forget to account for unforeseen events such as economic upturns/downturns, natural disasters, sickness, and even being more successful than anticipated.

Learn from your mistakes. Monitor your progress and improve your plan and your processes as you go.

Remember your plans are living, evolving documents. Don’t let them just sit on the shelf, collecting dust. Your operations plan is never finished. Keep referring to it and updating it as you grow your business. See our Operations Management—Growing and Exiting sections for guidance.

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