Cancellation Policy

 Admissions

Unless otherwise indicated, seminar and workshop participants must be at least 18 years of age a Canadian citizen, landed immigrant or hold a valid student visa. We reserve the right to refuse registration.

Fee Payments

Your registration is complete when we receive your full fee payment. Payments can be online or in person. We do not reserve seats without payment.

Harmonized Sales Tax

HST, where applicable, will be added to the course fee.

Confirmation Email

An online confirmation email will be sent to you at the time of registration and payment. This email serves as a tax receipt and confirmation of your registration. A reminder email will be sent 48 hours prior to the seminar or workshop. If you don't receive a confirmation email please call us to confirm course details.

Cancellation Policies

Small Business BC reserves the right to reschedule or cancel a seminar due to speaker conflicts or insufficient registration.  Minimum registrant requirements vary.  We strive to let clients know if a course has to be rescheduled or cancelled 48 hours or two business days before the event. 

Course Cancellations and Refunds

• If Small Business BC cancels, clients will be contacted and rebooked for a future date of the same seminar/package or they may choose to use the credit towards an alternate seminar/package.  Clients may also request a full refund to be processed.

• If a client cancels, all seminar/package cancellations requests within ten business days of the event are subject to an administration fee of 20%, up to a maximum of $20.  Clients may choose to take a full seminar credit towards a future seminar. No refunds will be issued after or on the day of the seminar.

Cancellation requests may be submitted by phone, email, online or in person.  If you have any questions or concerns about our cancellation policy, please contact us at askus@smallbusinessbc.ca or at 604-775-5174.